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Dan Leiva is the founder of CXAmplify and author of AMPLIFIED: The Operator's Playbook for Scaling Human Potential in an AI World, a #1 Amazon Best Seller in Automation Engineering and Pattern Recognition.
He is a senior customer experience and technology operator with 25 years of leadership experience across Apple, Intuit, eBay, Travelers, and other enterprise environments.
His work focuses on AI governance, accountability, operating model design, human judgment, and customer experience at scale.
Dan Leiva is the founder of CXAmplify, a consulting, advisory, and speaking platform focused on AI governance, operating model design, customer experience, and leadership accountability.
He is the author of AMPLIFIED: The Operator's Playbook for Scaling Human Potential in an AI World, a #1 Amazon Best Seller in Automation Engineering and Pattern Recognition.
Dan brings 25 years of operating experience across Apple, Intuit, eBay, Travelers, and other enterprise environments. He has led large-scale organizations across product management, engineering, technology operations, customer service, digital help, live help, CRM, payment operations, and marketing technology.
His work helps leaders clarify decision rights, accountability, human judgment, and customer experience as AI becomes part of how work gets done.
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For media inquiries or booking requests, contact Dan directly.
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For speaking, advisory, consulting, media, or AMPLIFIED leadership sessions, start a conversation with Dan.
