1. Who we are
CXAmplify is operated by Dan Leiva, an independent advisory and speaking practice based in the United States. References to "we," "us," or "our" in this policy refer to CXAmplify.
If you have questions about this policy or your personal data, contact us at info@cxamplify.com.
2. What information we collect
We collect information you voluntarily provide when you submit an inquiry through our contact form or contact us directly. This may include:
- Your full name
- Your email address
- Your organization or company name
- Your phone number, if provided
- The nature of your inquiry, such as speaking, advisory, media, or other
- An approximate event date and audience size, if provided
- Any message or additional context you choose to include
We also use Google Analytics 4 to understand how visitors use the website. Google Analytics may collect information such as pages viewed, referral sources, general location, device and browser type, approximate session activity, and site performance information.
We do not use Google Analytics to identify individual visitors. We do not send names, email addresses, phone numbers, inquiry messages, form field content, or other directly identifying information to Google Analytics.
Like most websites, our hosting provider and related technical service providers may process basic technical information, such as IP address, browser type, device information, referring page, access time, and server logs. This information is used for site delivery, security, troubleshooting, abuse prevention, and performance.
3. How we use your information
The information you submit is used solely to respond to your inquiry. Specifically, we use it to:
- Review and respond to speaking, advisory, and media inquiries
- Understand the nature and scope of your request so we can reply appropriately
- Follow up on conversations you initiate with us
- Understand how visitors find and use the website
- Measure page views, referral sources, and general site performance
- Improve website content, navigation, and user experience
- Evaluate interest in advisory, speaking, and related services
We do not use website analytics to make automated decisions about individual visitors.
4. How we store and protect your information
Inquiries submitted through our contact form are received directly by Dan Leiva and stored only within the email and communication tools used to manage business correspondence. We do not operate a marketing database or CRM that retains your data beyond the scope of our direct correspondence.
We take reasonable precautions to protect information in transit and at rest, including use of encrypted email and secure hosting infrastructure.
5. Who we share your information with
We do not sell, rent, or trade your personal information. We do not share your personal information with data brokers.
We may use limited service providers that help us operate the website, host the site, transmit form submissions, manage email, support business communications, maintain security, troubleshoot technical issues, or measure basic website activity. These providers may process information only as needed to provide those services.
These service providers may include website hosting providers, email or form providers, and analytics providers such as Google Analytics.
Google Analytics processes website usage information on our behalf to help us understand site performance and visitor activity. We do not send contact form content, inquiry messages, names, phone numbers, or email addresses to Google Analytics.
We may also disclose information if required by law, legal process, or a valid government request, or if necessary to protect our rights, safety, users, or business operations.
6. Cookies and analytics
This website uses Google Analytics 4 to help measure website traffic, page views, sessions, referral sources, device and browser type, general location, and site performance.
Google Analytics may use first-party cookies or similar technologies to distinguish visitors and sessions. We use this information to understand general website activity and improve the website.
We do not use Google Analytics for advertising, retargeting, remarketing, or cross-context behavioral advertising. We do not currently use Google Signals or Google Ads remarketing.
You can control cookies through your browser settings. Depending on where you live, we may ask for your consent before analytics cookies are used.
7. Privacy rights for EU/EEA and UK residents
If you are located in the European Union, European Economic Area, or United Kingdom, you have the following rights under applicable data protection law:
- Right of access — You may request a copy of any personal data we hold about you.
- Right to rectification — You may ask us to correct inaccurate or incomplete information.
- Right to erasure — You may request that we delete your personal data.
- Right to restriction — You may ask us to limit how we use your data while a complaint is being resolved.
- Right to data portability — You may request your data in a structured, machine-readable format.
- Right to object — You may object to our processing of your personal data at any time.
For EU/EEA and UK visitors, our legal basis for processing personal information may include your consent, our legitimate interest in responding to business inquiries, and taking steps prior to entering into a contract.
For website analytics, our legal basis may include consent where required by applicable law, or our legitimate interest in understanding website performance and improving our services where permitted. Where consent is required, analytics cookies will be used only after consent is provided.
To exercise any of these rights, contact us at info@cxamplify.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.
8. U.S. state privacy rights
Depending on where you live, you may have rights under applicable U.S. state privacy laws, including the right to request access to, correction of, or deletion of certain personal information.
CXAmplify does not sell personal information. CXAmplify does not share personal information for cross-context behavioral advertising, retargeting, or remarketing.
We use website analytics to understand general site performance and visitor activity. These analytics are not used to identify individual visitors.
To exercise a privacy request, contact us at info@cxamplify.com.
9. International processing
CXAmplify is based in the United States. If you contact us from outside the United States, your information may be processed in the United States, where privacy laws may differ from those in your country.
10. Data retention
We retain inquiry-related information only for as long as needed to respond to and manage your inquiry, maintain business records, resolve disputes, or comply with legal, tax, accounting, or other obligations.
We typically retain inquiry-related correspondence for up to 3 years after the last interaction unless a longer period is needed for legitimate business, legal, or compliance purposes. If you request deletion of your data, we will remove it from active correspondence records unless we are required or permitted to retain it.
Google Analytics data is retained according to the retention settings configured in Google Analytics.
11. Children's privacy
This website is not directed at children under the age of 16. We do not knowingly collect personal information from minors. If you believe a minor has submitted information to us, please contact us and we will promptly delete it.
12. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we do, we will update the effective date at the top of this page. We encourage you to review this page periodically.
13. Contact us
If you have any questions about this Privacy Policy or how we handle your information, please reach out:
- Email: info@cxamplify.com
- Phone: 408-805-6441
- LinkedIn: linkedin.com/in/danleiva